Terms of Service

1. Acceptance and Eligibility

By accessing or using the Talnflo platform and services (the "Service"), you agree to be bound by these Terms of Service ("Terms") and our Privacy Policy. If you do not agree to these Terms, do not access or use the Service.

You must be at least 18 years of age to use Talnflo. By using the Service, you represent that you meet this requirement. We do not knowingly permit anyone under 18 to create an account.

These Terms form a binding legal agreement between you and Talnflo Inc. ("Talnflo," "we," "us," or "our"). Where an Enterprise agreement, Data Processing Agreement, or separate order form governs your use of the Service, that agreement controls in the event of a conflict with these Terms.

2. Definitions

"Candidate": an individual who creates a profile to be discovered by recruiters and to apply for jobs on the Service
"Recruiter" / "Employer": an individual or organization that uses the Service to post jobs, search for candidates, and manage a hiring pipeline
"Profile": a Candidate's public-facing profile on the Service, including work history, skills, certifications, compensation preferences, and any identity verification status
"Scout Match Score": an automated relevance score calculated by Talnflo's matching algorithm to indicate how closely a Candidate's profile aligns with a specific job posting
"Verification": the identity verification process conducted via our third-party provider, Socure, resulting in a verified status displayed on a Candidate's profile
"Enterprise Customer": a Recruiter or organization operating under a separate Enterprise agreement or Data Processing Agreement with Talnflo

3. Description of Service

Talnflo is a verified recruiting platform that connects Candidates with recruiters and employers. The Service includes:

Candidate profile creation, verification, and discoverability
Job postings and Scout-powered matching
Application tracking and hiring pipeline management
ATS integrations (Workday, Bullhorn, iCIMS, and others)
Messaging and interview coordination tools

Talnflo operates as a platform and is not a party to any employment relationship, staffing arrangement, or hiring contract between Candidates and Employers. We do not guarantee that any Candidate will receive an offer or that any Recruiter will fill a role.

4. User Accounts and Responsibilities

All users agree to:

Provide accurate, current, and complete information when creating an account and maintain that information going forward
Keep your password and account credentials confidential and notify us immediately at [email protected] of any unauthorized access
Accept responsibility for all activity that occurs under your account
Not share your account or allow any other person to access the Service using your credentials
Not impersonate any person or entity or misrepresent your affiliation with a person or entity
Not use the Service for any unlawful purpose, in violation of any applicable regulation, or in a manner that infringes third-party rights
Not attempt to probe, scan, or test the vulnerability of the Service; reverse-engineer, decompile, or disassemble any part of the Service; or circumvent any security or access control mechanism

5. Candidate-Specific Terms

5a. Profile Accuracy

You are solely responsible for the accuracy of your Profile, including your stated work history, skills, certifications, education, and compensation expectations. Submitting false, misleading, or plagiarized information is a violation of these Terms and may result in immediate account suspension.

5b. Profile Discoverability

By creating a Profile and marking it as active or open to opportunities, you consent to Talnflo making your Profile (excluding contact details not explicitly made public) visible to Recruiters who use Scout or browse the candidate pool. You can adjust your discoverability settings or deactivate your Profile at any time from your account settings.

5c. Identity Verification

Verification is optional unless a specific role or Employer requires it. By choosing to verify:

You consent to Talnflo sharing your government-issued ID and selfie with our identity verification provider, Socure, for processing
You acknowledge that Talnflo does not receive or store your ID image, selfie, or biometric template; Socure holds that data under their own terms
You represent that the ID you submit belongs to you and is valid and unaltered
You understand that a verified badge reflects the outcome of Socure's document and identity check at the time of verification and is not a guarantee of identity for any subsequent purpose

Submitting fraudulent documents or attempting to circumvent the verification process is a serious violation of these Terms and may be reported to relevant authorities.

5d. Video Introductions

By uploading a video introduction, you grant Talnflo a non-exclusive, royalty-free license to store, display, and deliver that video to Recruiters viewing your Profile or application. This license ends when you delete the video or close your account. You represent that the video is your own original content and does not infringe any third-party rights.

5e. Content License

By submitting information to your Profile (work history, skills, certifications, etc.), you grant Talnflo a non-exclusive, worldwide, royalty-free license to use, process, and display that information to operate and improve the Service, including to calculate Scout Match Scores, surface your Profile to relevant Recruiters, and improve our matching algorithms on an anonymized, aggregated basis. We will never sell your identifiable Profile data to third parties. See our Privacy Policy for full detail.

6. Recruiter and Employer Terms

6a. Job Posting Accuracy

You are responsible for the accuracy and completeness of all job postings. Postings must reflect genuine, open roles. Postings for roles that do not exist, that are used for data collection or competitive intelligence, or that are materially misleading regarding compensation, location, or requirements are prohibited and will result in account suspension.

6b. Fair Hiring Obligations

You agree to use the Service in compliance with all applicable employment laws, including anti-discrimination laws in your jurisdiction (including but not limited to Title VII of the Civil Rights Act, the ADA, the ADEA, and equivalent laws). Talnflo's tools, including Scout Match Scores, are decision-support features only. You are solely responsible for all hiring decisions. Do not use Scout scores as the sole or determinative basis for any adverse hiring action.

6c. Candidate Data

Candidate Profile data accessed through the Service is made available to you solely for the purpose of evaluating candidates for genuine open roles. You may not:

Export, copy, or compile Candidate data for use outside the Service
Use Candidate data to build competing talent databases or directories
Contact Candidates through channels other than Talnflo's messaging feature without explicit Candidate consent
Share Candidate data with any third party other than your own internal hiring team

6d. ATS Integrations

If you enable an ATS integration (Workday, Bullhorn, iCIMS, or others), you represent that you have the authority to authorize that connection and that your use of both platforms complies with the applicable terms of each. Talnflo is not responsible for data processing errors, sync failures, or data quality issues arising from third-party ATS systems. Where a Data Processing Agreement is required, you agree to execute one with Talnflo before enabling the integration.

7. Billing and Subscriptions

This section applies to Recruiters and Employers on paid plans. Candidates do not pay to use Talnflo.

7a. Fees and Payment

Subscription fees are charged in advance on a monthly or annual basis depending on the plan selected. All fees are in US dollars and are non-refundable except as expressly stated in these Terms or required by applicable law. By providing a payment method, you authorize Talnflo (through our payment processor, Stripe) to charge that method for all fees due.

7b. Seat Limits

Your subscription includes a set number of recruiter seats. Additional seats are charged at the rate disclosed at the time of purchase. You are responsible for managing your seat allocation and ensuring that only authorized users access your organization's account.

7c. Renewals and Cancellations

Subscriptions renew automatically at the end of each billing period. You may cancel at any time through your account settings or by contacting [email protected]. Cancellation takes effect at the end of the current billing period; you will not receive a prorated refund for unused time.

7d. Failed Payments and Suspension

If a payment fails, we will notify you and attempt to collect payment. If payment is not received within 7 days of the due date, we may suspend your account until the outstanding balance is settled. Data associated with your account is retained for 30 days following suspension; after that period, we may delete it in accordance with our data retention policy.

7e. Price Changes

We will provide at least 30 days' notice of price changes for existing subscribers. Continued use after the notice period constitutes acceptance of the new pricing.

7f. Enterprise Agreements

If you are an Enterprise Customer with a separate agreement, the fees, payment terms, and service levels in that agreement govern. These Terms apply to all matters not addressed there.

8. Automated Tools and AI Features

8a. Scout Match Score

Scout Match Scores are calculated automatically based on the alignment between a Candidate's Profile and a job posting's requirements. Factors include skills, role alignment, experience, location, compensation range, and certifications. Scores are decision-support tools only: they are not hiring decisions, and Talnflo does not make employment recommendations. Recruiters are responsible for all final decisions.

8b. No Guarantee of Accuracy

Scores and matches are probabilistic outputs. Talnflo makes no warranty that scores are free from error, bias, or inaccuracy for any particular candidate or role. Candidates whose scores appear incorrect may contact [email protected] to request a review of their profile data.

8c. Algorithmic Improvements

Talnflo may use aggregated, anonymized data about application outcomes and platform interactions to improve its matching algorithms. This use does not include sharing identifiable personal data with third parties and is subject to the limits in our Privacy Policy.

9. Content and Intellectual Property

9a. Talnflo IP

All platform features, software, design, trademarks, and content created by Talnflo are owned by Talnflo Inc. and protected by applicable intellectual property laws. Nothing in these Terms grants you any right to use Talnflo's trademarks, logos, or branding without express written consent.

9b. User Content

You retain ownership of content you submit to the Service (your Profile, job postings, messages). You grant Talnflo the licenses described in Sections 5e and 6 above as necessary to operate the Service. You represent that you have all rights necessary to grant these licenses and that your content does not violate any third-party rights or applicable law.

9c. Feedback

Any feedback, suggestions, or ideas you submit regarding the Service may be used by Talnflo without restriction and without compensation to you.

10. Acceptable Use

You may not use the Service to:

Post or transmit spam, bulk unsolicited messages, or misleading communications
Scrape, crawl, or extract data from the Service using automated means without our prior written consent
Introduce malware, viruses, or any code designed to disrupt or damage the Service
Circumvent geographic restrictions, access controls, or authentication mechanisms
Engage in any activity that places an unreasonable load on Talnflo's infrastructure
Use the Service to discriminate against candidates on the basis of race, color, sex, age, disability, national origin, religion, sexual orientation, gender identity, or any other characteristic protected by law
Post jobs that require candidates to pay a fee to apply or be considered

11. Third-Party Services

The Service integrates with or links to third-party services including Socure (identity verification), Stripe (payments), Google Analytics, LinkedIn, Crisp, and ATS providers. Your use of those services is governed by their respective terms and privacy policies. Talnflo is not responsible for the practices, content, or availability of third-party services.

12. Warranty Disclaimer

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, TALNFLO DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF SECURITY VULNERABILITIES, OR THAT ANY DEFECTS WILL BE CORRECTED.

13. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, TALNFLO INC. AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE.

OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL FEES YOU PAID TO TALNFLO IN THE TWELVE MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED US DOLLARS ($100).

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IN THOSE JURISDICTIONS, OUR LIABILITY IS LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

14. Indemnification

You agree to indemnify, defend, and hold harmless Talnflo Inc. and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any applicable law or regulation; (d) your infringement of any third-party right; or (e) any content or data you submit to the Service.

15. Termination and Data Handling

15a. Termination by You

You may close your account at any time through your account settings or by contacting [email protected]. Upon closure, your Profile will be removed from public discoverability immediately. Personal data is deleted within 30 days in accordance with our Privacy Policy, except where retention is required by law (e.g., consent records, billing records).

15b. Termination by Talnflo

We reserve the right to suspend or terminate your access to the Service at any time, with or without notice, for violation of these Terms, fraudulent activity, extended inactivity, or any other reason at our discretion. We will endeavor to provide notice where practical and legally permissible.

15c. Effect of Termination

Upon termination, your right to access the Service ceases immediately. Sections 9 (Intellectual Property), 12 (Warranty Disclaimer), 13 (Limitation of Liability), 14 (Indemnification), 16 (Dispute Resolution), and 17 (Governing Law) survive termination.

16. Dispute Resolution

We encourage you to contact us first at [email protected] to resolve any dispute informally. If a dispute is not resolved within 30 days, either party may pursue resolution through the courts of competent jurisdiction as set out in Section 17. Nothing in these Terms prevents either party from seeking injunctive or other equitable relief in any court of competent jurisdiction.

17. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions. Any legal action arising under these Terms shall be brought exclusively in the state or federal courts located in Delaware, and both parties consent to personal jurisdiction there.

18. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide at least 14 days' notice of material changes via the Service or by email to the address associated with your account. Continued use of the Service after the effective date of revised Terms constitutes your acceptance of those changes. If you do not agree to the revised Terms, you must stop using the Service before the effective date.

19. Miscellaneous

Entire Agreement: These Terms, together with our Privacy Policy and any applicable Enterprise agreement, constitute the entire agreement between you and Talnflo regarding the Service and supersede all prior agreements.
Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions continue in full force.
No Waiver: Failure to enforce any provision of these Terms is not a waiver of our right to enforce it later.
Assignment: You may not assign your rights or obligations under these Terms without our prior written consent. Talnflo may assign these Terms freely, including in connection with a merger, acquisition, or sale of assets.
Force Majeure: Talnflo is not liable for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, internet outages, third-party service failures, or government actions.

20. Contact Us

Legal and Terms inquiries: Email: [email protected] Talnflo Inc.

For privacy-related inquiries, contact [email protected]. For billing inquiries, contact [email protected].